1. Information collected
HomeHavenNW may collect your name, phone, email, service address, property details, photos, quote and scheduling information, payment-related records, reviews, and communications. Website visits may provide device, browser, IP, referral, page, click, time, cookie, and usage information. Limited data may also come from payment, scheduling, CRM, analytics, advertising, social, or lead-service providers.
2. How information is used
Information may be used to provide quotes, schedule and complete service, process payments, communicate about appointments and support, improve the website and customer experience, measure advertising, prevent misuse, maintain records, and meet legal obligations.
3. SMS privacy
With SMS consent, HomeHavenNW may send quote, scheduling, reminder, service, support, review-request, and occasional promotional messages. Frequency varies and carrier rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Mobile numbers and SMS opt-in consent are not sold or shared with third parties or affiliates for their marketing.
4. Sharing
HomeHavenNW does not sell or rent personal information. Information may be shared as reasonably necessary with payment processors, CRM and scheduling systems, website and communication providers, analytics or advertising services, professional advisors, and authorities when legally required. Service providers may use data only to provide contracted services or comply with law.
5. Cookies, analytics, and advertising
The site may use essential storage and, with your choice, analytics or advertising technologies to operate forms, understand traffic, measure campaign performance, and improve service. You can choose essential-only use in the site banner and control cookies in your browser. Third-party platforms apply their own privacy policies.
6. Payments and security
Payment information is processed by third-party payment providers; HomeHavenNW does not store full raw card numbers on its website server. Reasonable administrative, technical, and physical safeguards are used, but no internet transmission or storage method is completely secure.
7. Retention and choices
Information is retained as reasonably needed for service, communications, records, disputes, legal obligations, and agreements. You may request access, correction, or deletion of certain information, opt out of promotional email, reply STOP to SMS, or adjust analytics choices.
8. Children, links, and updates
Services are not directed to children under 13. Third-party links have their own practices. This policy may be updated on this page with a revised effective date.
9. Contact
Privacy requests and questions can be made by calling 503-782-2524 or through HomeHavenNW.com.
Business: HomeHaven Northwest / HomeHavenNW
Website: HomeHavenNW.com
Phone: 503-782-2524